Store health, buying journeys & technical reviews
Shopify audits that lead to a clear plan.
Get a joined-up view of what is holding your Shopify store back. We review the customer journey, technical setup, content and apps, then explain the findings in a prioritised action plan that your business can use.
Talk to usOur own dashboard.Your progress in view.Meet Pulse
The starting point
Find the cause behind the symptoms.
A slow page, confusing collection or unreliable report can have several causes. We start with the issues you are seeing and the goals you want to achieve, then review the store and supporting setup together. Access and audit scope are agreed before the review begins.
- 01Customer journey review
- 02Technical & search checks
- 03Apps, content & measurement
- 04Priorities & next steps
01Shopify Audits
Customer journey review
Follow the route from landing page to product choice and basket.
Inspect representative mobile and desktop journeys, navigation, search and product pages. Record where information is missing or a task is difficult, with examples that make the finding easy to understand.
02Shopify Audits
Technical & search checks
Review store performance, theme behaviour and the pages search engines see.
Check representative templates, broken links, redirects and indexing signals. Investigate the theme and apps behind the visible symptoms, then identify which findings need a code change, content work or further diagnosis.
03Shopify Audits
Apps, content & measurement
Assess the supporting tools and information the store relies on.
Look for overlapping apps, inconsistent product data and gaps in the available reporting. Connect the findings to everyday tasks and customer experience, including issues that may need input from other providers.
04Shopify Audits
Priorities & next steps
Turn the evidence into a practical sequence of work with clear ownership.
Explain each issue, its likely consequence and the recommended next action. Discuss effort and dependencies with you, then agree what your team can take on and what we can implement within a separate or combined scope.
Four stages. Clear accountability.
From finding the issue
to putting it right.
Agree the work, carry it through and check the result. Each stage has a clear purpose.
Understand
Get to know the business, review the detail and find the underlying issues.
Prioritise
Agree the scope, commercial priorities and the order of work.
Implement
Make the changes, check the detail and put the work into use.
Review
Look at what changed and agree the next practical improvement.
Shopify Audits
Your questions.
Clear answers.
What do we receive from the audit?
A review of the agreed areas, evidence of the issues found and a prioritised action plan. We discuss the findings with you so the next steps and responsibilities are clear.
Will you fix the issues as well?
We can carry out agreed implementation work. We make the audit and delivery scope clear at the start, so you know which changes are included and which need a separate decision.
Can you review a store managed by another agency?
Yes. An audit can help clarify unresolved issues and priorities. We can work with the existing team and agree who is best placed to deliver each change.
The wider picture
More capability.
Less overhead.
Development, marketplace management, advertising and reporting are often spread across several people or suppliers. We bring the work together to reduce duplication, cut coordination time and help lower your existing overhead.
Websites · Marketplaces · Business systems
Ready to put
things right?
Tell us what is holding the business back.
We’ll work out the practical next step together.